Frequently Asked Questions
Everything you need to know about shopping with Google Fashion.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status in the 'My Orders' section of your Google Account.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate a return through our portal to receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We also provide 'True to Size' recommendations based on customer feedback.
What payment methods do you accept?
We accept all major credit cards, Google Pay, and PayPal. In select regions, we also offer 'Buy Now, Pay Later' options through our financial partners.
Are your materials sustainably sourced?
We are committed to sustainability. Our 'Google Earth' collection uses 100% organic cotton and recycled polyester to reduce our environmental footprint.